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Winsted Area Ambulance
WA - Help Desk (Tickets)

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System Updated

The ticketing system at WA has been updated. Any questions, please email [email protected].

Thank you.

Arne

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Knowledgebase

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Active911 - How to obtain your registration code

Category: Knowledgebase

Active911 uses a registration code per device. If you delete the app or switch to another/new device you may need to obtain your code again. Here is a brief video on how to do that.   https://youtu.be...

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emsCharts - How to request follow up on a call

Category: Knowledgebase

When you are responding to a call and every wonder what the outcome was of the patient, there is a way to receive feedback. This article describes how. In the PCR on page 9, open special report and cl...

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Ticket System - I am not receiving email notifications for tickets

Category: Knowledgebase

This is likely due to the email notification falsely being identified as spam/junk by your email client or mobile device vendor. Please, use the following link and click on the button that applies to ...

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Tracking member completion of required trainings

Category: Knowledgebase

To view who has completed an assigned grouping of trainings, go to Admin - Assignments and Learning Plans on EMS1 Academy.

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Linking Member Profiles to NREMT for Automatic Update

Category: Knowledgebase

Follow attached instructions to link your member profile on EMS1 Academy to your NREMT record. This allow your profile to be automatically updated.

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Voicemail - Outbound transfer to your cell phone

Category: Knowledgebase

This article describes setting up an outbound transfer for your WA voicemail. This applies only to officers or other staff with VM boxes set up at WA. 1. Log into your VM (ideally left phone in office...

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